Last updated: 9 November 2026 · Provider: zhenyu (Zhenyu Zhang), Shenyang, China · Contact: zhangzy3g@gmail.com
ScanOrder is a cloud-based QR code ordering system for restaurants, provided as software-as-a-service by zhenyu. Restaurants ("merchants") use it to publish menus, receive guest orders on a kitchen terminal, and manage one or more stores. Guests order through a web page without installing an app or creating an account.
ScanOrder does not process, hold, or settle payments between guests and merchants. Settlement happens directly between the guest and the merchant by the merchant's own means. ScanOrder's own subscription fees are the only payments we charge, as described in section 3.
Merchant subscriptions are billed per store according to the plan shown on the Pricing section of this website. Payments are processed by Dodo Payments, which acts as merchant of record for the subscription transaction: it is the legal seller on your card statement and calculates and remits applicable taxes. Subscriptions renew automatically until cancelled.
Merchants are responsible for the accuracy of their menus, prices and dish descriptions; for fulfilling orders they accept; and for complying with the food, consumer and tax laws that apply to their own business. Merchants must not use the service for unlawful purposes.
ScanOrder is in pilot launch. We work to keep the service available during merchants' operating hours but do not yet offer a formal uptime guarantee; pilot merchants will be notified in advance of planned maintenance. Features may evolve during the pilot.
Governed by our Refund & Cancellation Policy.
The service is provided "as is". To the extent permitted by law, our liability arising from the service is limited to the subscription fees paid by the merchant in the three months before the claim.
We may update these terms; material changes will be announced on this page and, for active merchants, by email before they take effect.